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75.126.130.58-
Customer Reviews
Average Rating:

Rating: 
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dresses
Dresses arrived safely,,absoulutly beautifull,true to size, true to color..SENSATIONAL,very, very happy, thank. yoooouu sooo much, we are HAPPY.
Rating: 
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poor customer service
Should have listened to the other reviewer who said the customer service was lousy. I ordered this dress by mistake and tried to cancel the order almost immediately. Called them on the phone and left repeated voicemails asking them to cancel the order and call me back to confirm. They never did. I refused the shipment when it came (so I have no idea what the dress really looks like), and emailed them that I wanted a full refund, including shipping. They don't want to refund the shipping, and they claim they never got my voicemails. That's a flat-out lie, since my mother and I both left one.
They get two stars for at least responding to my email. I don't know if I'll bother fighting over the shipping at all, even though it's $22. I do know that I'll never buy anything from them again.
Rating: 
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Beautiful Dress BUT Workmanship is FLAWED!!
The dress was beautiful but when you looked at the dress with a careful eye, we realized that the workmanship was HORRIBLE! The hem was sewn with three different colored threads! The left strap of the dress had a snag on it. I had to send it to the cleaners so they could work on the snag. The hem had lots of loose threads hanging from the dress. However, the dress was so long on her that the hem was not visible. To look at the dress, you could not see the poor workmanship. I ordered the dress late so I had no choice but to keep the dress because I did not have time to shop for another dress. My daughter looked BEAUTIFUL in the dress!
I wrote the company concerning the flaws and a month later, I have not heard from the company! This is a sign of poor customer service which matched the poor workmanship of the dress! You would think that they would have offered an apology or something but it was as though they could care less. However, I must say that my dress did arrive before the prom even though I had ordered it pretty close to the prom date.
The dress does run small. My daughter wears a missy 12/14 so we ordered an X-large. She is a little shorter than 5 feet with the hips being the largest part of her body and the dress fit perfectly around the hips as though it was tailored made for her. Her hips and her rear did not look any larger as it was perfect! The top of the dress dropped down too far so I pulled the dress up, folded down the extra material and put a decorative pin on top of the fold. The decorative pins looked as though they came with the dress and the fold was apart of the design of the dress. The dress was extremely long on her which I thought it would be. The heels that my daughter wore addressed that problem.
The company would be much better if it spent more time on workmanship and customer service. They have a good product but they do need to improve. I am for a person trying to expand their business BUT when you do so, DO IT RIGHT and one of the main things one can do is to have a GREAT customer service department so when things go wrong, they are there to make things better. When you have a flawed product and poor customer service that can destroy a company!
If you are looking for "A look" and not workmanship, then this is the company for YOU! To order from this company, you are taking a risk so if you do order, order EARLY! If you are looking for "A look" and you want your money's worth (workmanship) , then this might not be the company for YOU!
Rating: 
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LOVE IT!!
I purchased this dress for a banquet and my friends sweet sixteen. Not only is this dress a great buy, but also a great fit!!! I am about a 9/11 size junior and a large fit wonderfully (snug to the body, but made a great allusion). The fabric is definitely not what I though it to be and was stretchy and clingy. I didn't have to alterate anything but the hem and just put the back up with a decorative pin. I would recommend this dress to anyone because it is different and has the right rushing in the right places to make anyone look thinner and more stunning.